We sell a wide selection of everyday fashion and lifestyle items, including clothing, backpacks, eyewear, and seasonal accessories. Our goal is to blend function with style pieces you can actually wear, use, and love.
Frequently Asked Questions
Find Answers To All Your Questions
General
Shipping & Deliveries
Return
What type of products do you sell at NYC Neev?
How do I know which size to order?
Each product page includes a size guide with measurements. If you’re between sizes or unsure, feel free to email us — we’re happy to recommend the best fit based on your style preferences.
Where are your products made?
Our products are sourced from a mix of trusted manufacturers and small batch suppliers. We work closely with our partners to ensure quality, durability, and ethical practices wherever possible.
How long does shipping take?
Orders typically ship within 1–2 business days. Standard delivery in the U.S. takes 3–6 business days. You’ll receive a tracking link as soon as your order leaves our warehouse.
Can I change or cancel my order after placing it?
We process orders quickly, but if you contact us within an hour of ordering, we’ll do our best to catch it before it ships.
How do I contact support?
If you have any questions, concerns, or just need help with your order. We typically respond within 24 hours on business days. Whether it’s about sizing, shipping, or returns — we’re here to help.
- Trade name: Nyc Neev
- Email: nikhilkapoor@nycneev.com
- Contact: 516 800 0920
- Physical address: 442 South Oyster Bay Road, Hicksville NY 11801, United States
What is your return policy?
We accept exchanges within 7 days from the invoice date. All items for exchange must meet the following conditions. For more detail we urge you to visit our return policy disclosure.
Can I return or exchange an item?
Yes, we offer hassle-free returns within 14 days of delivery. Items must be unused, with original tags or packaging. To start a return, just reach out us at this.
What if I received a damaged or incorrect item?
So sorry about that — we’ll make it right. Please email us a photo of the item and your order number within 3 days of receiving it. We’ll replace or refund it right away.
General
What type of products do you sell at NYC Neev?
We sell a wide selection of everyday fashion and lifestyle items, including clothing, backpacks, eyewear, and seasonal accessories. Our goal is to blend function with style pieces you can actually wear, use, and love.
How do I know which size to order?
Each product page includes a size guide with measurements. If you’re between sizes or unsure, feel free to email us — we’re happy to recommend the best fit based on your style preferences.
Where are your products made?
Our products are sourced from a mix of trusted manufacturers and small batch suppliers. We work closely with our partners to ensure quality, durability, and ethical practices wherever possible.
Shipping & Deliveries
How long does shipping take?
Orders typically ship within 1–2 business days. Standard delivery in the U.S. takes 3–6 business days. You’ll receive a tracking link as soon as your order leaves our warehouse.
Can I change or cancel my order after placing it?
We process orders quickly, but if you contact us within an hour of ordering, we’ll do our best to catch it before it ships.
How do I contact support?
If you have any questions, concerns, or just need help with your order. We typically respond within 24 hours on business days. Whether it’s about sizing, shipping, or returns — we’re here to help.
- Trade name: Nyc Neev
- Email: nikhilkapoor@nycneev.com
- Contact: 516 800 0920
- Physical address: 442 South Oyster Bay Road, Hicksville NY 11801, United States
Return
What is your return policy?
We accept exchanges within 7 days from the invoice date. All items for exchange must meet the following conditions. For more detail we urge you to visit our return policy disclosure.
Can I return or exchange an item?
Yes, we offer hassle-free returns within 14 days of delivery. Items must be unused, with original tags or packaging. To start a return, just reach out us at this.
What if I received a damaged or incorrect item?
So sorry about that — we’ll make it right. Please email us a photo of the item and your order number within 3 days of receiving it. We’ll replace or refund it right away.